1
Install the app
Download it from the app store on your television, phone or streaming box.
Support
Help for DigitalTV Stalker Player — an IPTV player for services running on Stalker Portal or Ministra middleware.
Last updated: 11 September 2026
Every channel, film and radio station you see in the app comes from your own provider's portal. The app supplies no content and sells no subscription. If something is missing from your channel list, or a recording has expired, that is decided by your provider, not by the app.
Getting started
2
Enter your portal address
Type the address your provider gave you, for example http://portal.example.com/c/. A bare hostname also works — the app tries the usual portal layouts itself.
3
Check the device ID
The login screen shows a MAC address the app derives from your television. Your provider has to add that MAC to their portal before it will let you in.
4
Watch
Channels, the guide, catch-up, the library and radio all load from the portal.
Frequently asked questions
Which services does this app work with?
Any IPTV service running Stalker Portal or Ministra middleware. If your provider gave you a portal address and registers devices by MAC, it will work. It does not work with services that only give you an M3U playlist or Xtream Codes username and password.
Where do I get the portal address?
Only from your IPTV provider. We do not issue portals, accounts, channels, codes or subscriptions, and we cannot look yours up.
Why does it ask for a MAC address instead of a username and password?
Stalker and Ministra identify a set-top box by its MAC address, not by a login. The app derives a stable MAC from your own television and shows it on the login screen, so you normally do not have to type anything. Send that MAC to your provider so they can register it.
The app says authorisation failed, or the portal does not recognise the device.
Either the MAC is not registered on the portal, or the subscription attached to it has expired. Read the MAC from the login screen, send it to your provider, and ask them to check the subscription.
Can I move my existing subscription to this app?
Yes, if your provider changes the MAC on your account to the one this app shows. Only they can do that.
Can I use it on two televisions?
Each television derives its own MAC, so each one is a separate device on the portal. Whether a second device is allowed is your provider's decision.
A channel will not play, or keeps buffering.
Check your internet connection first. If only one channel is affected it is usually a temporary problem on the provider's side. If many channels fail, restart the app and your router, then contact your provider.
I signed in but there are no channels.
The subscription may not be active yet, or no channels have been assigned to it. Confirm the status with your provider.
Catch-up shows nothing for an older programme.
Providers keep recordings for a limited number of days and then delete them. The guide marks which programmes still have a recording — ones without a marker cannot be played back.
The Radio or Movies tab is missing.
The app only shows what your provider's portal offers. If the portal has no radio or no video library, those tabs are hidden.
How do audio tracks and subtitles work?
Open the audio or subtitle menu during playback and pick a track. Which languages exist depends entirely on the stream your provider sends.
How do I set or reset the parental PIN?
Go to Settings → Change PIN. The PIN is stored on your provider's portal, not on the television, so if you forget it your provider can reset it for you — and a reset takes effect in the app straight away.
The app cannot connect and mentions the clock.
Your television's date and time are wrong. Set the clock to update automatically in the television's own settings, then reopen the app.
Still need help?
Email support@dtvsol.com and tell us your television model, the app version from the Settings screen, and the portal address you are using. For anything about your account, billing, channels or recordings, please contact your IPTV provider — we have no access to their portal.